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What realistic benefits should I expect from my hearing aid?
The ultimate goal of amplification is to restore - to as large a degree possible - the full range of hearing. By that, we mean that soft sounds should sound soft, comfortably loud sounds should be audible and understandable. Loud sounds should sound loud, but not painfully loud.
You will once again understand every word of conversations. You will enjoy music and television once again. You will hear the birds sing again. Your new hearing aid will increase your quality of life immensely. We guarantee it.
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What are the advantages of binaural amplification (2 hearing aids instead of one)?
- Reduces need for excessive volume.
- Better sound direction, balanced hearing.
- Improved hearing in noise.
- More natural sound
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How are you able to offer the same hearing aids as the clinic at such a low price?
Most audiologist clinics combine the cost of continued face to face support into the price of your hearing aid. This face to face support boosts the price of your instrument by thousands of dollars. We charge you only for the hearing aid itself. We offer continued support you via telephone and email at no additional charge. Some people feel the need for face to face visits, but there is a great charge involved in that practice. For everybody else, we are here to save you thousands.
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What can you tell me about the quality of your hearing aids?
In addition to using the highest quality inner electronics that bring you clearest possible sound, all of our hearing aids are fitted with medical grade silicone earpieces. This provides the most comfortable fit possible as your new hearing aid will conform to the shape of your ear. Other hearing aids use plastic or acrylics that almost always end up hardening and cracking. Even custom molded earpieces are not as comfortable as ours, as once the mold is set they will no move along with the normal expanding and contracting of your ear canal - put your finger in your ear and move your jaw around to see just how much your inner ear changes form.
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Do I need a medical exam to purchase your hearing aids?
You do not need a medical exam to purchase a hearing aid as long as you agree to a medical waiver. Both the FDA and PerfectHearingAids.com recommend that you always seek medical attention prior to treating yourself.
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How do I determine if I have a hearing loss?
Since hearing loss is most often a very gradual process, may of its symptoms are subtle. As hearing loss progresses, not all sounds are lost at an equal rate. Most often, the higher frequency sounds, which contain consonant information, are most affected. Some symptoms are: difficulty understanding at public gatherings; straining to hear TV, radio, or telephone; asking others to repeat themselves; social life is hindered; smiling more and understanding less.
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Are your hearing aids right for me?
If you experience any of the symptoms above, then we are sure that our hearing aids will increase your quality of life. We are so sure that we offer a no questions asked money back guarantee. You can see our fantastic guarantee details in the terms and conditions.
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Do you guarantee the hearing aids that you sell?
Of course we do! Our Manufacturers Warranty covers defects in materials and workmanship for a minimum of 12 months from the purchase of the product. If during inspection it is determined that the unit failed to work due to parts, materials or workmanship we will repair or replace it. The warranty does not apply if the product has any damages due to misuse, abuse, or if it has been opened or serviced by an unauthorized facility.
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What type of post sale support do you offer?
We offer the best support available! If you have any questions, simply call the number to our service center that is included with your product. Our technicians are patient and understanding. They will work with you to answer any questions.
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Can I buy your hearing aids for a gift?
Yes. Our hearing aids are self fitting and preprogrammed. There is no need for a medical exam. For these reasons, our hearing aids make a perfect gift for a parent or loved one that may be procrastinating in getting the hearing help that they need.
Note that the end user of the hearing aid must be the one to complete the required waiver.
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Can I use my hearing aid for a trial period?
Yes. We offer a 15 day money-back period. You may return the aids and all accessories within the 15 day trial for a full refund minus shipping and maintenance fee. Though, we do encourage you to let us know of any concerns you have with your aids before sending them back. It may be something as simple as cleaning the wax from them, adjusting the volume, etc. We take pride in knowing that we offer complete customer service and our primary goal is to make our customers satisfied. See terms for all of the details.
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